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Wifi sync stopped working between iPhone XS and Itunes version

Wifi sync stopped working between iPhone XS and i-Tunes version

Recently I had to figure out why an i-Phone XS and a Windows 10 pro / 64 would no longer sync with i-Tunes through wifi – wireless.

I am sharing my personal troubleshooting notes to document how I fixed this problem.

Apple i-Tunes for windows 10 can come from 2 safe well known resources.
#1 – Being the Microsoft store which is where apple i-Tunes website also leads to….Apple points you to the Microsoft store to obtain i-Tunes.
The Microsoft version of the software is a little bit different then the version that comes from Apple directly…but you cant tell by looking.
The i-Tunes that comes from the Microsoft store is trimmed down and does not allow automatic updates or services to start on their own in the background. Some of these services are required to engage an i-Tunes to automatically launch i-Tunes when plugged into a PC.
I believe certain services must be running in the background to allow a wifi sync to occur but I wander down rabbit holes here and followed a direct path to resolution here. This is the software that I was running and wifi sync stopped working by itself.

i-Tunes can be downloaded directly from apple as previously in the past.
This version has full functionality and will run various necessary apple services in the background that enable i-Tunes to automatically launch when an i-Tunes is plugged into the PC. This is the version I recommend users install – get it directly from Apple download and not from the Microsoft store unless an apple tech support pro / apple employee tells you otherwise

My fix was:
#1 backup your i-Tunes library just in case something goes wrong.
I am a fan of using a program called CopyTrans TuneSwift.
There are manual ways to do this which is beyond the scope of this project.

# 2
From your Windows 10 computer – click the start button on Win 10 and loom for Apps.
Look specifically for i-Tunes and anything that might say apple.
Right click on these and choose Uninstall.

Go into control panel of Windows and go to add / remove programs and do the same to make sure there is not apple software installed.
There may or may not be something present that says apple.

Reboot and directly download i-Tunes from apple and avoid getting it from the Microsoft store.
The direct download link  —
i-Tunes should launch after setup of step #4 if not reboot the PC then launch i-Tunes.

Plug your i-Tunes into your computer  and it is now detected in i-Tunes.

In i-Tunes you must click the check box that says Automatically sync when this iPhone is connected.
Sync with this iPhone over Wi-Fi.

Now wait for any syncing to finish up the then unplug iphone from the computer and place it on a charger and BINGO it is now detected in i-Tunes again like it use to be and should be.

To further test – reboot computer and i-Phone and open i-Tunes then place i-Phone on a charger to verify issue is resolved and reliable wifi syncing is now in functioning again.

I hope this works for you as it worked for me.


Posted in APPLE, Apple wifi sync, i-phone XS, IPhone, Itunes version Comments

Five Things to Look for While Testing a Mobile App

Have you ever wondered what kind of effort goes into building a mobile app for a smart phone?

When a professional tests a mobile app, he or she must do the job thoroughly- failure to do will almost always result in crucial problems being overlooked. To ensure that the application tester catches all problems there are five things they must look for during the testing process.

Make Sure the App Loads Quickly

One quality the tester must look for during the testing process is whether or not the mobile app loads quickly. If the app is loading slowly, then the tester needs to look for what is causing this problem. Some issues that may cause an app to load slowly are cluttered graphics, coding errors and bugs. Once the tester finds whatever is wrong, these problems need to be reported and corrected.

One Hundred Percent Accessibility

Another quality that the tester needs to check for is if the app is one hundred percent accessible to people with disabilities. In order for the app to be accessible, it must be able to work with assistive technology that makes mobile devices and smart phones accessible, such as screen readers, screen magnifiers, voice activated technology and Braille displays.

Check for Bugs

During the time the app is being tested, the tester needs to examine it with a fine-toothed comb to see if there are any bugs. Sometimes, the tester will need to check two to three times before he or she is confident that all the bugs are ironed out because at times, bugs can be missed during the first testing phase. Whatever bugs the tester finds, he or she needs to carefully report them, so the developers will best know how to fix them.

Check for Compatibility Issues

The mobile app also needs to be compatible with the device it is made for as well as other applications. Many apps will need to work with other apps on a mobile device, and compatibility problems can truly ruin a user’s experience. If the tester finds compatibility problems, he or she must carefully report them to the developers, so they will have an idea as to how they will address these problems.

Ease of Use

Finally, the tester needs to determine whether or not the app is easy to use. Some questions that the tester will need to be able to answer in order to make this determination are:

1. Are the app’s controls/options/buttons easy for the user to access?
2. Is it easy for the user to access the functions that the app was designed to do?
3. Is the app designed for the appropriate skill level? For instance, if the app is designed for a toddler to play with, is the skill required to use the app appropriate for that particular group.

If the tester keeps these five things in mind while testing a mobile app, then he or she can be sure the app is being tested thoroughly. Once the tester and developers are confident that the app passes all tests, then it is ready to be released.

Posted in App Development, APPLE, Droid, Ipad, Ipad development, IPhone, Iphone app development, Mobile App Development, Software Development0 Comments

Jailbreaking your iPhone

Should you or shouldn’t you “jailbreak” your apple device?  Ultimately the decision is up to you, but here are some things to consider. “Jail breaking” an apple device is overriding the operating system so you can use it in a manner that you may find better for you, or is it? Here are a few things to think about before taking the limits off your apple device. A simple Google search will help you find any which number of ways give you step by step instructions to jailbreak your phone, which at this time is not illegal but will in fact void your apple warranty.

Some of the features people like about taking the limits off apples iOS is that you can break free of iTunes, download mp3s from any website you wish without having to only use the format of an iTunes account.  Additionally, even though there are thousands of apps you can download for free through your iTunes account, once you override the iOS you will have access to even more apps that aren’t written for strictly apple. If you like playing games on your phone there are “cheat codes” available to you so you can have unlimited resources to play your favorite games. Also, If you don’t like the standard look of the iPhone screens, “jail breaking” your phone will give you the option of customizing it to your own look and feel. All these options are attractive reasons to go ahead and break free.  However, be careful, there is danger to taking the limits off your apple device as well.  Apple products are famous for not getting viruses and having problems with malware. If you decide to override your system and allow the protections that are on there to keep your device safe and secure,you are taking a risk and making your apple products vulnerable.  Iphone does not currently have anti-virus programs written for it because in and of itself it is not necessary, so seriously think about such things before putting yourself in a situation where you have rendered your favorite device inoperable. If you do go ahead and jailbreak your phone it is in fact fixable. You can easily connect to iTunes and restore all your defaults, however you will lose all saved information on your apple device.  Carefully weigh the options that have been provided here and make the best decision for you and you alone.


Posted in APPLE, Cell Phones, IPhone, Smart Phones0 Comments

APPLE iTunes Phishing Email Alert

The subject of this particular apple phishing email reads “Account Info Change,” the phishing email appears to look like it comes from APPLE, but the email address shows it came from do not reply@itunes.comvia,”. This means this email did not really come from apple and instead came from a fraudulent third party email service provider. (Real APPLE emails will show “” as the address. If you are unsure if the email you receive is real or bogus then it’s a good idea to call your network administrator of a qualified computer consultant to look at the email for you.

The fake emails look identical to real emails from APPLE which makes it dangerous for unsuspecting victims of fraud.

The bogus email informs email recipients that their Apple ID was “updated” and includes a link users can click on “to review and update their APPLE account security settings”. The fake link tricks users into believing the link goes to the real apple website but in fact the link takes users to a fake webpage that is cloned to look like the real apple web page.

The bogus APPLE page asks for users to log in with their APPLE ID and password, which of course ais sent to cyber criminals which then take your user name and password and access your real APPLE account and steal your credit card information along with your home or business address, your phone numbers and this quickly turns you into a victim of identity theft.

This kind of cyber crime is blooming up all over the internet and is very popular in Orlando Florida.

It is also important for APPLE users to understand that APPLE laptops, computers, iPhones and Ipads, which are thought to be safer and more secure then Microsoft computing platforms are not immune from online cyber crime and cyber attacks. A long list of new malware and computer viruses have recently emerged targeting and crippling APPLE computers – Macs. Rather than hoping your Apple product will be safe it is best for users to install commercial quality anti-virus software and better yet to use a high quality firewall designed to filter malware and computer viruses.

Of course, there is no substitute for knowledge and common sense. No antivirus software, firewall or other product can completely protect you from cyber crime like this. If you ever receive an unsolicited email like this, pick up the phone and call your network administrator and computer consultant and have him or her look at the email and whatever you do not click on any links in the email as this can open up a serious threat to your computer and your network. A good Managed Services Provider will proactively monitor your computer and network safety and will filter content so you do not have to worry about doing so but it is not always possible to detect and block these kinds of emails because of the never ending trends of technology and trickery.

Posted in APPLE, Computer Viruses, Computers, Email, Ipad, IPhone, Malware, News, Security0 Comments

Steve Jobs the Genius behind Apple died today on October 05 2011.

Steve Jobs, the creative, innovative co-founder of Apple that transformed the use of technology in personal and entire industries with products such as the Macintosh computer system, iPod, iPad, iPhone, iTunes and the iTunes store passed away today.

The Apple chairman was just 56 years old when he died.

The American Icon Steve Jobs, whose impact on the world will never be forgotten.

In August of 2011 Apples Steve Jobs stepped down from his position as the Apple CEO because of his personal health problem of suffering from pancreatic cancer although Apple did not give a specific reason for Job’s death.

Today Apple lost a real genius and the world lost an amazing man. Steve Jobs was a dear friend to many and an inspiring and uplifting mentor to many others in and out of the technology world.

In a short statement Apple stated they were saddened to announce that Steve Jobs passed away today. Steve’s brilliant mind and passion were the source of many innovations that changed the world.

Steve Jobs battled cancer in 2004 and had a liver transplant in 2009. Ultimately after several leave of absences In 2009 Steve stepped down as CEO of Apple and became chairman.

Apple / Macintosh was co-founded by Steve Jobs and Steve Wozniak.
The first computers were built and assembled in a garage.

January 24, 1984
The Macintosh computer makes its debut.

May 6, 1998
The iMac is introduced to the general public and becomes the fastest selling computer in Apples history.

October 23, 2001
The iPod revolutionizes the portable music player.

September 7, 2005
With the iPod Nano, the iPod shrinks as it evolves.

January 9, 2007
Apple drops the name “computer” from its name and expands its reach with the iPhone.

January 27, 2010
Apple fills a gap consumers didn’t know existed with the iPad tablet.

June 7, 2010
After it was leaked by a technology blog, the iPhone 4 is officially unveiled to the general public.

March 2, 2011
Steve Jobs returns from medical leave to launch the iPad 2

October 4, 2011 Apple announces the new iPhone 4S

October 5, 2011 Apple’s Steve Jobs passes away.

All of us at Central Florida Computer Engineering will forever miss you Steve and we can’t thank you enough for all you have given the world. We know you are in a better place and know you are in heaven watching all of us.



Chris Ondo
Central Florida Computer Engineering


Posted in APPLE, News0 Comments

Apple announced release of new Iphone 4S

Today Apple fans were quite disappointed when they expected Apple to publicly announce the new Iphone 5.  Instead Apple announced the Iphone 4S which is basically the same thing as the Iphone 4 we all love with the addition of new internal hardware that performs better then the stock Iphone 4.

The Apple Iphone 4S looks just like the Iphone 4 on the outside, but on the inside it received an internal overhaul that makes it faster and now smarter than the Iphone 4. Apple added some nifty new games and apps, and priced the Iphone 4S at three different prices depending on how much storage capacity you want. Those prices are $199, $299 and $399.

Here is a brief description of what is new with the Iphone 4S.

  • The Apple Iphone 4S has an 8 megapixel camera
  • The Apple Iphone 4S records video in 1080 High Definition Resolution.
  • The Apple Iphone 4S “offers” an assistant called SIRI that can answer questions you ask it via voice. For example you can ask it “what is the weather today” and it it will tell you. OR You can say “Wake me up at 7am and it will set your Iphones alarm clock….this is pretty cool without a doubt.
  • It come with a built in dual mode “GSM and CDMA radio so you can listen to the radio should you travel outside of the United States.
  • The Apple Iphone 4S’s batter life holds a longer charge to power your phone up to 8 hours of talk time or 6 hours of 3G web browsing. (NOTICE) we mentioned nothing about 4 G Networks.

That’s really it for the Iphone 4S.
When will the Iphone 5 really be released? that’s a very good question? I did visit my local Apple Store located in Altamonte Springs Florida and talked to a few of the Apple associates who were pretty disappointed the Iphone 5 isn’t coming so fast after all. Needless to say this group of young men and women are very friendly and helpful which really is an understatement.





Posted in APPLE, IPhone0 Comments

How to Enable iPhone Sync with Microsoft Outlook 2007

Ensure that Microsoft Outlook 2007 is enabling the iPhone to connect with it. Try these steps if the sync is not working with Outlook 2007.

1. Open Outlook 2007 and click Tools > Trust Center.

2. Under Categories, click Add-ins.

3. Under Details, look for iTunes add-in under Inactive Application Add-ins.

4. In the Manage box, click COM Add-ins, and then click Go.

5. In the COM Add-Ins dialog box, select the iTunes sync add-in.


6. Click OK.

Posted in APPLE, How To's, IPhone, Microsoft, Microsoft Office, Microsoft Outlook0 Comments

iPhone 5 rumor roundup: what to expect from the next iPhone

Cheaper, faster, better camera among likely improvements

The farther into 2011 we get, the closer we come to a new version of the Apple iPhone. Apple has released a new iPhone each year like clockwork — so what can we expect to see in the iPhone 5?

As it always is with rumors, the iPhone 5 has been associated with just about every new technology out there. Here are the things that seem most likely to actually happen:

Summer release date

This is a no brainer because Apple has been quite consistent in releasing a new iPhone around June or July of each year. You can expect with reasonable certainty that Apple will do the same with the iPhone 5 in 2011.

Faster, multi-Core processor

One of the most widely reported and sourced rumors is that Apple is manufacturing a successor to the A4 processor in the iPhone 4 and iPad. The A5 processor will be based on a Cortex A9 design and feature multiple cores. That would mean significant increases in performance and possibly battery life. It would also keep Apple securely in the technology curve as several other manufacturers are introducing dual-core processors into Android smartphones.

Integrated graphics upgrade

Along with a newer, faster processor, the iPhone 5 is rumored to have an upgraded integrated graphics and video processor (also referred to as IGPU). With Apple’s continuing emphasis on media, especially video and apps, this makes sense because a new graphics processor would boost the iPhone 5’s media capabilities. That means better video, game graphics and possibly even HDMI-out to TVs.  Apple’s OpenCL technology would also be able to use the IGPU to do additional tasks when idle.

NFC technology makes iPhone your iWallet

Near-field communication technology would make it possible to pay for goods and services by simply waving your iPhone 5 over a terminal, no cards or checks needed. Multiple sources have cited engineers working on NFC technology for the iPhone 5. Rumors even indicate that iTunes would expand to manage your debit or credit accounts, basically making the iPhone 5 a futuristic wallet.

New antenna, bye-bye deathgrip

Apple took a beating in the Antennagate scandal following the release of the iPhone 4. Holding the iPhone a certain way, dubbed the “deathgrip,” would drastically reduce the signal. It’s no surprise that Apple is rumored to be changing the antenna design, possibly moving it behind the Apple logo on back, in order to alleviate the problem.

Spec bump

As with each iteration of the iPhone, the iPhone 5 specs will likely get a refresh. Aside from the processors mentioned above, this likely means a little more memory, more storage and possibly a slight increase in screen size (evidence points to a 3.7-inch screen instead of 3.5).

Those are the rumors that are either backed up by multiple sources or obvious from Apple’s iPhone record. The following are several other rumors that are much less reliable, for one reason or another.

Better camera, 1080p video recording

This one isn’t unbelievable, but there is little evidence to back this up. The 5 megapixel, 720p video recording rear camera is already pretty impressive, and Apple may see no reason to update it on this version cycle. However, the upgraded graphics processor could certainly handle 1080p video recording, and 8 megapixel 1080p cameras are the standard for new smartphones.

LTE 4G speeds

4G is all the rage, so it seems like an obvious move for Apple, right? They certainly wouldn’t want to be left behind when almost every other manufacturer is aiming to put out a 4G phone soon, would they? Well, it seems like an obvious choice, but several reliable sources have said that Apple isn’t working on LTE compatibility. Instead, the company is said to be including a dual GSM/CMDA chip (3G technology) from Qualcomm for the iPhone 5. This wouldn’t be the first time Apple decided to hold back, either. The original iPhone was only able to download data at 2G, or EDGE, speeds even though AT&T already had a 3G network in place.

A cheaper iPhone?

Several outlets have breathlessly reported on backroom deals Apple has made that would lead to a cheaper iPhone. However, that seems pretty unlikely. The new hardware isn’t going to be that much cheaper, if it is at all, and Apple already has a pretty stable price point for the iPhone. What’s more, carriers already heavily subsidize the iPhone, so even if its retail price dropped, carriers wouldn’t necessarily lower the subsidized price, too.

Verizon and AT&T Simultaneously?

Just because Verizon finally got access to the iPhone 4 doesn’t mean they have rights to the iPhone 5. AT&T had a longstanding exclusive deal with Apple, and it’s quite possible they might be able to negotiate another exclusivity period for the iPhone 5, even if it’s only a few months to give AT&T a head start. On the other hand, Verizon will be actively lobbying for the same opportunity, and it’s in Apple’s best interest to have the iPhone on as many networks as possible.

Posted in APPLE, AT&T, Cell Phones, Hardware, IPhone, Verizon Wireless, Wireless Carriers0 Comments

iPhone 4 comparison: Verizon vs. AT&T

We’ve managed to get a hands-on with the new Verizon iPhone. The big questions are: What’s the same? What’s different? While only thorough testing will tell us variations in call and data performance, here’s what we know today:

1. The dimensions are the same
There was fear that the CDMA iPhone would be thicker, but we have confirmation that the thickness and other measurements — including weight — are identical.

2. Antennas are slightly different
Though the bottom antenna gaps — which on the AT&T iPhone 4 can be grasped to recreate the “grip of death” known to reduce reception and occasionally drop calls — are still in the same place, the top antenna gap is moved. Instead of being located up next to the headphone jack, it is located on the side, above the mute switch.

Though this doesn’t necessarily correspond to any difference in performance, it did cause the switch and volume buttons to drop down “ever so slightly,” says Rivera. Our friend Rosa at Gizmodo points out that this hard-to-notice button shift could affect case makers, and might even throw off the iPhone 4 “bumper” that saved many a dropped call.

3. No SIM slot
Anyone familiar with the CDMA phones from Verizon and Sprint knows there’s no SIM card slot. Therefore, it’s no surprise that there’s none found on the first CDMA iPhone. (If this were a Verizon LTE 4G phone, or a CDMA/GSM world phone, there would be a SIM slot, however.)

4. “Internet tethering” vs. “personal hotspot”
While both phones can be used — at extra service cost — to provide Internet access to your computer, only Verizon’s is offering a personal hotspot, enabling not one computer but up to five devices to access the phone’s Internet connection, via Wi-Fi.

5. No simultaneous data and voice
Something we assumed before that was confirmed today was that the first Verizon iPhone would not allow for simultaneous voice and data connections. This means that while a call is engaged, you’ll be able to access Contacts and apps, but no app or services that requires Internet access will function properly.

If some of these differences sound a bit subtle, they are. After a thorough going over, we’re convinced that Apple did its best to make these phones all but indistinguishable.

Posted in APPLE, AT&T, Cell Phones, IPhone, Smart Phones, Verizon Wireless, Wireless Carriers0 Comments

Your office has microsoft workstations, your tech guy likes linux, your graphics guy uses a mac. How can you share files easily between the 3 different computer platforms?

While most small businesses operate solely on Microsoft Windows based computers or Mac computers, it’s not uncommon for a small business to have a combination of two or three of these. Perhaps your business has 5 to 10 or more Windows based PCs and one or two Macs used by your graphic or media artists. Or perhaps your boss has a Mac at home and wants to use one at work as well. You may even have one techie person in your company who loves Linux or is using a Linux based PC for a particular specialized application or project  or perhaps your tech guy absolutely hates Microsoft and and wants to stick with Linux.

How can your business share its files with these various computing platforms?

Here are some common ways to do this.

  • You can configure one or more of these different PCs to share files with the others.
  • You can install a Windows or Mac OS/X based server on your network and then configure it to support all three client operating systems or vice versa. In fact, all these operating systems support client PCs running other operating systems. However, configuring them takes a good amount of technical expertise and troubleshooting time. It’s no secret that Windows servers tend to favor Windows clients and Mac servers tend to favor Mac clients.

That’s why businesses looking to share files and printing among Macs, Windows, and Linux based PC’s often take the third option, which is Network Attached Storage (NAS).

NAS devices are simple way to add storage to your network and share files with many different types of clients. You simply plug a NAS device directly into the network, do some simple Web based configuration, and you are up and running in minutes.

If you’re working with mix of client operating systems on the network, you should make sure your NAS comes with built-in support for the following file sharing protocols:

Network File System (NFS), a file sharing protocol commonly familiar to Unix and Linux based PC’s.

Common Internet File System (CIFS), also known as Server Message Block, a file sharing protocol commonly used in Windows-based networks.

Bonjour, a protocol used by Mac OS/X computers to discover printers and other computers and their services on the network.

Apple FileProtocol (AFP), a file services protocol used by the Macintosh OS and OS X.

Many NAS products support most or all of these protocols, which makes it very easy to connect all of your Macs, Windows PCs, and Unix/Linux systems to share files and NAS attached printers. Very little configuration is needed. Easily, they all just work.

Posted in APPLE, Computers, Data Storage, Linux, Microsoft, Servers0 Comments