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APPLE iTunes Phishing Email Alert

The subject of this particular apple phishing email reads “Account Info Change,” the phishing email appears to look like it comes from APPLE, but the email address shows it came from do not reply@itunes.comvia smtp.com,”. This means this email did not really come from apple and instead came from a fraudulent third party email service provider. (Real APPLE emails will show “id.apple.com” as the address. If you are unsure if the email you receive is real or bogus then it’s a good idea to call your network administrator of a qualified computer consultant to look at the email for you.

The fake emails look identical to real emails from APPLE which makes it dangerous for unsuspecting victims of fraud.

The bogus email informs email recipients that their Apple ID was “updated” and includes a link users can click on “to review and update their APPLE account security settings”. The fake link tricks users into believing the link goes to the real apple website but in fact the link takes users to a fake webpage that is cloned to look like the real apple web page.

The bogus APPLE page asks for users to log in with their APPLE ID and password, which of course ais sent to cyber criminals which then take your user name and password and access your real APPLE account and steal your credit card information along with your home or business address, your phone numbers and this quickly turns you into a victim of identity theft.

This kind of cyber crime is blooming up all over the internet and is very popular in Orlando Florida.

It is also important for APPLE users to understand that APPLE laptops, computers, iPhones and Ipads, which are thought to be safer and more secure then Microsoft computing platforms are not immune from online cyber crime and cyber attacks. A long list of new malware and computer viruses have recently emerged targeting and crippling APPLE computers – Macs. Rather than hoping your Apple product will be safe it is best for users to install commercial quality anti-virus software and better yet to use a high quality firewall designed to filter malware and computer viruses.

Of course, there is no substitute for knowledge and common sense. No antivirus software, firewall or other product can completely protect you from cyber crime like this. If you ever receive an unsolicited email like this, pick up the phone and call your network administrator and computer consultant and have him or her look at the email and whatever you do not click on any links in the email as this can open up a serious threat to your computer and your network. A good Managed Services Provider will proactively monitor your computer and network safety and will filter content so you do not have to worry about doing so but it is not always possible to detect and block these kinds of emails because of the never ending trends of technology and trickery.

Posted in APPLE, Computer Viruses, Computers, Email, Ipad, IPhone, Malware, News, Security0 Comments

Duplicate emails in Microsoft Outlook 2007

QUESTION:
Sometimes my Outlook  email will duplicate itself. I came to work last Monday and all my emails I received the previous week showed up as unread mail in my Outlook (under the original dates, but as unread). Any reason why or what I should do to fix?

ANSWER:
This problem may occur if you use the Leave a copy of messages on the server option, in Outlook.
Open outlook then…

  1. On the Tools menu, click Options.
  2. Click the Mail Setup tab.
  3. Click the E-mail Accounts button.
  4. Double Click your email address.
  5. Click the More Settings button.
  6. Click the Advanced Tab
  7. Uncheck the check box that says the Leave a copy of messages on the server

If after this you continue to experience duplicate email problems please talk to your network administrator or your email hosting provider.

Posted in Email, Questions & Answers0 Comments

What are the email attachment size limits for yahoo, hotmail, gmail and AOL ?

QUESTION:
Do you know what the email attachment size limit is for Hotmail, Yahoo, and Gmail, and AOL?

ANSWER:
Hotmail is 10MB
Yahoo is 20MB
Gmail is 20MB
AOL is 25MB

You can send and receive emails up top the above size limits which included the email message itself, header and email attachments. If the email exceed the thresholds above then you will need to compress the email or split the attachments into smaller emails. If you send a large email attachment that is under the threshold and you receive a bounce-back error message this most likely means that the recipient’s email provider or server has a smaller limit then you may want to consider transferring the attachments another way then email. Traditionally Email was not really designed to send and receive huge attachments. That’s what FTP also known as File Transfer Protocol is good for. If you do not know how to FTP files then you may want to ask your in house network administrator to help you should you have one. or another good alternative that is real easy to use is a file transfer service provider called You Send It. Whats nice is they offer free plans that are good for individuals and small businesses.

Posted in Email, Questions & Answers0 Comments

How to find a Microsoft Outlook .pst file

If you do not know where an old or existing .pst file resides on your computer and you want to add this .pst file to your Outlook profile, this section explains how to search for the .pst file and then add it to your Outlook profile.

To search for the .pst file, follow these steps:

  1. To search for the .pst files:
    • If you are running Windows Vista: Click Start, and then Computer. Locate the search window in the top right corner.
    • If you are running Windows XP: Click Start , and then click Search .
    • If you are running Microsoft Windows 95 or Microsoft Windows 98: Click Start , point to Find , and then click Files or Folders .
    • If you are running Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me): Click Start, point to Search, and then click For Files or Folders .
  2. Type *.pst, and then press ENTER or click Find Now. Locate the desired .pst file you want to add to Outlook. Record the location of the .pst file.
  3. Close the search window and start Outlook. Click on the File menu, and then select Data File Management.
  4. Click on the Add button, and then choose the correct type of .pst file to add: If your .pst file was created in Outlook 2007, then choose Office Outlook Personal Folders File (.pst). If your .pst file was created in an older version of Outlook, such as Outlook 97, 2000, or XP, then choose Outlook 97-2002 Personal Folders File (.pst).
  5. Navigate to the location of the desired .pst file that you found during your search above. Select the .pst file and click OK.
  6. Either type a custom name for the .pst file or accept the default name. Click OK. Click Close to exit the current window.

Outlook now displays that .pst file in the Outlook folder list.

If these methods did not help you, you might want to ask a network administrator to help you.

Posted in Computers, Email, Exchange Server, How To's, Microsoft, Microsoft Office, Microsoft Outlook0 Comments

How to back up Microsoft Outlook settings files

If you have customized settings, such as toolbar settings and Favorites, that you want to replicate on another computer or restore to your computer, you might want to include the following files in your backup:

  • Outcmd.dat: This file stores toolbar and menu settings.
  • ProfileName.fav: This is your Favorites file, which includes the settings for the Outlook bar (only applies to Outlook 2002 and older versions).
  • ProfileName.xml: This file stores the Navigation Pane preferences (only applies to Outlook 2003 and newer versions).
  • ProfileName.nk2: This file stores the Nicknames for AutoComplete.
  • Signature files: Each signature has its own file and uses the same name as the signature that you used when you created it. For example, if you create a signature named MySig, the following files are created in the Signatures folder:
    • MySig.htm: This file stores the HTML Auto signature.
    • MySig.rtf: This file stores the Microsoft Outlook Rich Text Format (RTF) Auto signature.
    • MySig.txt: This file stores the plain text format Auto signature.

    The location of the signature files depends on the version of Windows that you are running. Use this list to find the appropriate location:

    • Windows Vista or Windows 7: Drive\users\Username\appdata, where Drive represents the drive that Outlook was installed to and Username represents the user name that Outlook was installed under.
    • Windows XP or Windows 2000: Drive\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Outlook, where Drive represents the drive that Outlook was installed to and Username represents the user name that Outlook was installed under.
    • Windows 98 or Windows Me: Drive\Windows\Local Settings\Application Data, where Drive represents the drive that Outlook was installed to.

Note If you use Microsoft Word as your e-mail editor, signatures are stored in the Normal.dot file as AutoText entries. You should back up this file also.

Posted in Computers, Data Backups, Email, Exchange Server, How To's, Microsoft, Microsoft Office, Microsoft Outlook0 Comments

How to transfer Outlook data from one computer to another computer

You cannot share or synchronize .pst files between one computer and another computer. However, you can still transfer Outlook data from one computer to another computer.

You might also want to create a new, secondary .pst file that is intended for transferring data only. Save the data that you want to transfer in this new .pst file and omit any data that you do not want to transfer. If you need to make a secondary .pst file to store data for transfer between two different computers, or for backup purposes, use the following steps:

  1. On the File menu, point to New, and then click Outlook Data File.
  2. Type a unique name for the new .pst file, for example, type Transfer.pst, and then click OK.
  3. Type a display name for the Personal Folders file, and then click OK.
  4. Close Outlook.

Follow these steps to copy an existing .pst file:

  1. Use the instructions in the “How to make a backup copy of a .pst file” section to make a backup copy of the .pst file that you want to transfer. Make sure that you copy the backup .pst file to a CD-ROM or other kind of removable media.
  2. Copy the backup .pst file from the removable media to the second computer.
  3. Follow the steps in the “How to import .pst file data into Outlook” section to import the .pst file data into Outlook on the second computer.

Posted in Computer Repair, Computers, Data Backups, Email, Exchange Server, How To's, Microsoft, Microsoft Office, Microsoft Outlook0 Comments

How to back up .pst file data that is located on a Microsoft Exchange Server

To know how to back up your data if you use Outlook with a Microsoft Exchange Server, you have to know where the data is stored. The default delivery and storage location for Outlook data is the Exchange Server mailbox. The Exchange Server administrator usually handles backups of the mailboxes on the server. However, some Exchange Server administrators store Outlook data in a .pst file on your hard disk drive.

Follow these steps to see where Outlook is currently storing your data:

In Outlook 2007:

  1. On the Tools menu, click Options, click the Mail Setup tab, and then click E-mail Accounts.
  2. In the Account Settings window, click the Data Files tab.If the Name field contains the word “Mailbox” followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.If the field contains the words “Personal Folder” or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the “How to make a backup copy of a .pst file” section.

In an earlier version of Outlook:

  1. On the Tools menu, click E-mail Accounts.Note This option might be unavailable on some networks. The network administrator might have removed this option to protect the account information. If you do not see the Email Accounts option, contact the network administrator for help.
  2. Click View or Change Existing Email Accounts, and then click Next.
  3. Look at the Deliver new e-mail to the following location option. If the option contains the word “Mailbox” followed by an e-mail name, Outlook stores data in folders on the Exchange Server. Contact the Exchange Server administrator for more information about how backups are handled.If the field contains the words “Personal Folder” or the name of a set of personal folders or .pst files, Outlook stores new messages, contacts, appointments, and other data in a .pst file on your hard disk. To back up the data, go to the “How to make a backup copy of a .pst file” section.

Posted in Computer Repair, Computers, Email, Exchange Server, How To's, Microsoft, Microsoft Office, Microsoft Outlook0 Comments

How to make a backup copy of an OUTLOOK .pst file

If you do not use Outlook with Microsoft Exchange Server, Outlook stores all its data in a .pst file. You can use the backup copy to restore your Outlook data if the original .pst file is damaged or lost. This article explains how to create a copy of your whole .pst file, with all the default items in the file.

Follow these steps to back up the whole .pst file:

  1. Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.
  2. Click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER:
    control panel

    Control Panel opens.

    Note If you see the Pick a category screen, click User Accounts, and then go to step 3.

  3. Double-click the Mail icon.
  4. Click Show Profiles.
  5. Click the appropriate profile, and then click Properties.
  6. Click Data Files.
  7. Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal Folders. However, it may be named something else.Note If you have more than one Personal Folders Service in your profile, you must back up each set of .pst files separately.If there are no entries called Personal Folders and you have not yet stored any information such as messages, contacts, or appointments in Outlook, you probably have not yet enabled the Personal Folders Service. Go to the “References” section for information about how to create a .pst file.

    If you have no Personal Folders Services in your profile and you can store information such as messages, contacts, or appointments in Outlook, your information is probably being stored in a mailbox on an Exchange Server. Try using the instructions in the “How to back up .pst file data that is located on a Microsoft Exchange Server” section.

  8. Click Settings, and then note the path and file name that appears.Note Because the .pst file contains all data that is stored in the MAPI folders that Outlook uses, the file can be very large. To reduce the size of the .pst file, click Compact Now in the Settings window.
  9. Close all the Properties windows.
  10. Use Windows Explorer or My Computer to copy the file that you noted in step 8. You can copy the file to another location on the hard disk drive or to any kind of removable storage media, such as a thumb drive, a CD-ROM, a portable hard disk drive, a magnetic tape cassette, or any other storage device.

Posted in Computer Repair, Computers, Email, Exchange Server, How To's, Microsoft, Microsoft Office, Microsoft Outlook0 Comments


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