We are proud of our successes, only because they allowed our clients to grow in their businesses! Below are only a few of our success stories, please Contact Us if you would like us to present to you (in person) a comprehensive testimonial reference list of other Orlando/Central Florida businesses who have trusted and hired us for their IT solutions.
Orlando Business Lawyer
Problem:
Constant email problems, intermittent file sharing problems, printing problems, shared calendar errors, obsolete backup system are unreliable web hosting are just a few of the many problems this business attorney had. We found the IT Company they were using before finding us did not configure their Microsoft Server or desktop computers correctly and were using a non functioning backup system. They were hosting the lawyer’s website on a cheap shared off shore web hosting platform located in China! (No wonder the web and email hosting was only ten bucks a month) And they were being nickel and dimed to death with their previous computer service provider which sent inexperienced computer technicians that were completely incompetent with computer networking and only knew how to tinker with their servers. BIG MISTAKE!
Solution:
We first backed up everybody’s data on site and off site to a remote location, and then we rebuilt and reconfigured the misconfigured servers and workstations. After we were finished doing that we installed and configured centrally managed antivirus software and a high quality firewall. We moved the website to our own web servers located in a data center right here in Orlando Florida.
We designed, configured and tested a fast and reliable backup system in their office and a second backup system located off site to protect and preserve their data.
To put the icing on the cake we configured remote access so these lawyers can access their work computers from their PC’s at his home and while they are out of town via their laptops. We also completely manage, maintain and verify their backups are running every single night and proactively maintain their computers, network, servers, and software which have since completely eliminated their previous technical problems. (Additionally we did not charge extra to do all this work and included it in our FLAT FEE managed services agreement) Not to mention we proactively manage and maintain their servers, network, computers and backup system and verify everything functions smoothly EVERY SINGLE NIGHT so when they get to work in the mornings they don’t have any unwanted surprises! This is true VIP service!
Orlando Medical Office (Doctor's Office)
Problem:
Desktop computer was infected with a computer virus.
Within seconds of visiting this doctor we instantly discovered their previous computer consulting firm set this doctor’s server up as desktop computer which had NO ANTI virus protection, NO BACKUP SYSTEM and was also completely misconfigured! NO WE ARE NOT JOKING!
Solution:
First we backed up the doctors data on site and off site to preserve the data while re rebuilt and correctly configured the server. We built a custom high performance desktop for the doctor then rebuilt each and every desktop computer which had been neglected for years. We installed and configured centrally managed antivirus software, a fast onsite and offsite backup system and configured the doctors home PC’s and laptops for remote access. To finish the job we tested and re tested everything then trained the medical staff how to use their new medical software. (Additionally we did not charge extra to do all this work and included it in our FLAT FEE managed services agreement which prevents problems from occurring in the first place and we also verify their computers, servers and network is functioning correctly EVERY SINGLE NIGHT) Now that is first class service!
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