Categorized | Email, Questions & Answers

Duplicate emails in Microsoft Outlook 2007

QUESTION:
Sometimes my Outlook  email will duplicate itself. I came to work last Monday and all my emails I received the previous week showed up as unread mail in my Outlook (under the original dates, but as unread). Any reason why or what I should do to fix?

ANSWER:
This problem may occur if you use the Leave a copy of messages on the server option, in Outlook.
Open outlook then…

  1. On the Tools menu, click Options.
  2. Click the Mail Setup tab.
  3. Click the E-mail Accounts button.
  4. Double Click your email address.
  5. Click the More Settings button.
  6. Click the Advanced Tab
  7. Uncheck the check box that says the Leave a copy of messages on the server

If after this you continue to experience duplicate email problems please talk to your network administrator or your email hosting provider.

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