Archive | IPhone

Wifi sync stopped working between iPhone XS and Itunes version

Wifi sync stopped working between iPhone XS and i-Tunes version

Recently I had to figure out why an i-Phone XS and a Windows 10 pro / 64 would no longer sync with i-Tunes through wifi – wireless.

I am sharing my personal troubleshooting notes to document how I fixed this problem.

Apple i-Tunes for windows 10 can come from 2 safe well known resources.
#1 – Being the Microsoft store which is where apple i-Tunes website also leads to….Apple points you to the Microsoft store to obtain i-Tunes.
The Microsoft version of the software is a little bit different then the version that comes from Apple directly…but you cant tell by looking.
The i-Tunes that comes from the Microsoft store is trimmed down and does not allow automatic updates or services to start on their own in the background. Some of these services are required to engage an i-Tunes to automatically launch i-Tunes when plugged into a PC.
I believe certain services must be running in the background to allow a wifi sync to occur but I wander down rabbit holes here and followed a direct path to resolution here. This is the software that I was running and wifi sync stopped working by itself.

i-Tunes can be downloaded directly from apple as previously in the past.
This version has full functionality and will run various necessary apple services in the background that enable i-Tunes to automatically launch when an i-Tunes is plugged into the PC. This is the version I recommend users install – get it directly from Apple download and not from the Microsoft store unless an apple tech support pro / apple employee tells you otherwise

My fix was:
#1 backup your i-Tunes library just in case something goes wrong.
I am a fan of using a program called CopyTrans TuneSwift.
There are manual ways to do this which is beyond the scope of this project.

# 2
From your Windows 10 computer – click the start button on Win 10 and loom for Apps.
Look specifically for i-Tunes and anything that might say apple.
Right click on these and choose Uninstall.

Go into control panel of Windows and go to add / remove programs and do the same to make sure there is not apple software installed.
There may or may not be something present that says apple.

Reboot and directly download i-Tunes from apple and avoid getting it from the Microsoft store.
The direct download link  —
i-Tunes should launch after setup of step #4 if not reboot the PC then launch i-Tunes.

Plug your i-Tunes into your computer  and it is now detected in i-Tunes.

In i-Tunes you must click the check box that says Automatically sync when this iPhone is connected.
Sync with this iPhone over Wi-Fi.

Now wait for any syncing to finish up the then unplug iphone from the computer and place it on a charger and BINGO it is now detected in i-Tunes again like it use to be and should be.

To further test – reboot computer and i-Phone and open i-Tunes then place i-Phone on a charger to verify issue is resolved and reliable wifi syncing is now in functioning again.

I hope this works for you as it worked for me.


Posted in APPLE, Apple wifi sync, i-phone XS, IPhone, Itunes version Comments

Five Things to Look for While Testing a Mobile App

Have you ever wondered what kind of effort goes into building a mobile app for a smart phone?

When a professional tests a mobile app, he or she must do the job thoroughly- failure to do will almost always result in crucial problems being overlooked. To ensure that the application tester catches all problems there are five things they must look for during the testing process.

Make Sure the App Loads Quickly

One quality the tester must look for during the testing process is whether or not the mobile app loads quickly. If the app is loading slowly, then the tester needs to look for what is causing this problem. Some issues that may cause an app to load slowly are cluttered graphics, coding errors and bugs. Once the tester finds whatever is wrong, these problems need to be reported and corrected.

One Hundred Percent Accessibility

Another quality that the tester needs to check for is if the app is one hundred percent accessible to people with disabilities. In order for the app to be accessible, it must be able to work with assistive technology that makes mobile devices and smart phones accessible, such as screen readers, screen magnifiers, voice activated technology and Braille displays.

Check for Bugs

During the time the app is being tested, the tester needs to examine it with a fine-toothed comb to see if there are any bugs. Sometimes, the tester will need to check two to three times before he or she is confident that all the bugs are ironed out because at times, bugs can be missed during the first testing phase. Whatever bugs the tester finds, he or she needs to carefully report them, so the developers will best know how to fix them.

Check for Compatibility Issues

The mobile app also needs to be compatible with the device it is made for as well as other applications. Many apps will need to work with other apps on a mobile device, and compatibility problems can truly ruin a user’s experience. If the tester finds compatibility problems, he or she must carefully report them to the developers, so they will have an idea as to how they will address these problems.

Ease of Use

Finally, the tester needs to determine whether or not the app is easy to use. Some questions that the tester will need to be able to answer in order to make this determination are:

1. Are the app’s controls/options/buttons easy for the user to access?
2. Is it easy for the user to access the functions that the app was designed to do?
3. Is the app designed for the appropriate skill level? For instance, if the app is designed for a toddler to play with, is the skill required to use the app appropriate for that particular group.

If the tester keeps these five things in mind while testing a mobile app, then he or she can be sure the app is being tested thoroughly. Once the tester and developers are confident that the app passes all tests, then it is ready to be released.

Posted in App Development, APPLE, Droid, Ipad, Ipad development, IPhone, Iphone app development, Mobile App Development, Software Development0 Comments

Jailbreaking your iPhone

Should you or shouldn’t you “jailbreak” your apple device?  Ultimately the decision is up to you, but here are some things to consider. “Jail breaking” an apple device is overriding the operating system so you can use it in a manner that you may find better for you, or is it? Here are a few things to think about before taking the limits off your apple device. A simple Google search will help you find any which number of ways give you step by step instructions to jailbreak your phone, which at this time is not illegal but will in fact void your apple warranty.

Some of the features people like about taking the limits off apples iOS is that you can break free of iTunes, download mp3s from any website you wish without having to only use the format of an iTunes account.  Additionally, even though there are thousands of apps you can download for free through your iTunes account, once you override the iOS you will have access to even more apps that aren’t written for strictly apple. If you like playing games on your phone there are “cheat codes” available to you so you can have unlimited resources to play your favorite games. Also, If you don’t like the standard look of the iPhone screens, “jail breaking” your phone will give you the option of customizing it to your own look and feel. All these options are attractive reasons to go ahead and break free.  However, be careful, there is danger to taking the limits off your apple device as well.  Apple products are famous for not getting viruses and having problems with malware. If you decide to override your system and allow the protections that are on there to keep your device safe and secure,you are taking a risk and making your apple products vulnerable.  Iphone does not currently have anti-virus programs written for it because in and of itself it is not necessary, so seriously think about such things before putting yourself in a situation where you have rendered your favorite device inoperable. If you do go ahead and jailbreak your phone it is in fact fixable. You can easily connect to iTunes and restore all your defaults, however you will lose all saved information on your apple device.  Carefully weigh the options that have been provided here and make the best decision for you and you alone.


Posted in APPLE, Cell Phones, IPhone, Smart Phones0 Comments

APPLE iTunes Phishing Email Alert

The subject of this particular apple phishing email reads “Account Info Change,” the phishing email appears to look like it comes from APPLE, but the email address shows it came from do not reply@itunes.comvia,”. This means this email did not really come from apple and instead came from a fraudulent third party email service provider. (Real APPLE emails will show “” as the address. If you are unsure if the email you receive is real or bogus then it’s a good idea to call your network administrator of a qualified computer consultant to look at the email for you.

The fake emails look identical to real emails from APPLE which makes it dangerous for unsuspecting victims of fraud.

The bogus email informs email recipients that their Apple ID was “updated” and includes a link users can click on “to review and update their APPLE account security settings”. The fake link tricks users into believing the link goes to the real apple website but in fact the link takes users to a fake webpage that is cloned to look like the real apple web page.

The bogus APPLE page asks for users to log in with their APPLE ID and password, which of course ais sent to cyber criminals which then take your user name and password and access your real APPLE account and steal your credit card information along with your home or business address, your phone numbers and this quickly turns you into a victim of identity theft.

This kind of cyber crime is blooming up all over the internet and is very popular in Orlando Florida.

It is also important for APPLE users to understand that APPLE laptops, computers, iPhones and Ipads, which are thought to be safer and more secure then Microsoft computing platforms are not immune from online cyber crime and cyber attacks. A long list of new malware and computer viruses have recently emerged targeting and crippling APPLE computers – Macs. Rather than hoping your Apple product will be safe it is best for users to install commercial quality anti-virus software and better yet to use a high quality firewall designed to filter malware and computer viruses.

Of course, there is no substitute for knowledge and common sense. No antivirus software, firewall or other product can completely protect you from cyber crime like this. If you ever receive an unsolicited email like this, pick up the phone and call your network administrator and computer consultant and have him or her look at the email and whatever you do not click on any links in the email as this can open up a serious threat to your computer and your network. A good Managed Services Provider will proactively monitor your computer and network safety and will filter content so you do not have to worry about doing so but it is not always possible to detect and block these kinds of emails because of the never ending trends of technology and trickery.

Posted in APPLE, Computer Viruses, Computers, Email, Ipad, IPhone, Malware, News, Security0 Comments

Apple announced release of new Iphone 4S

Today Apple fans were quite disappointed when they expected Apple to publicly announce the new Iphone 5.  Instead Apple announced the Iphone 4S which is basically the same thing as the Iphone 4 we all love with the addition of new internal hardware that performs better then the stock Iphone 4.

The Apple Iphone 4S looks just like the Iphone 4 on the outside, but on the inside it received an internal overhaul that makes it faster and now smarter than the Iphone 4. Apple added some nifty new games and apps, and priced the Iphone 4S at three different prices depending on how much storage capacity you want. Those prices are $199, $299 and $399.

Here is a brief description of what is new with the Iphone 4S.

  • The Apple Iphone 4S has an 8 megapixel camera
  • The Apple Iphone 4S records video in 1080 High Definition Resolution.
  • The Apple Iphone 4S “offers” an assistant called SIRI that can answer questions you ask it via voice. For example you can ask it “what is the weather today” and it it will tell you. OR You can say “Wake me up at 7am and it will set your Iphones alarm clock….this is pretty cool without a doubt.
  • It come with a built in dual mode “GSM and CDMA radio so you can listen to the radio should you travel outside of the United States.
  • The Apple Iphone 4S’s batter life holds a longer charge to power your phone up to 8 hours of talk time or 6 hours of 3G web browsing. (NOTICE) we mentioned nothing about 4 G Networks.

That’s really it for the Iphone 4S.
When will the Iphone 5 really be released? that’s a very good question? I did visit my local Apple Store located in Altamonte Springs Florida and talked to a few of the Apple associates who were pretty disappointed the Iphone 5 isn’t coming so fast after all. Needless to say this group of young men and women are very friendly and helpful which really is an understatement.





Posted in APPLE, IPhone0 Comments

How to Enable iPhone Sync with Microsoft Outlook 2007

Ensure that Microsoft Outlook 2007 is enabling the iPhone to connect with it. Try these steps if the sync is not working with Outlook 2007.

1. Open Outlook 2007 and click Tools > Trust Center.

2. Under Categories, click Add-ins.

3. Under Details, look for iTunes add-in under Inactive Application Add-ins.

4. In the Manage box, click COM Add-ins, and then click Go.

5. In the COM Add-Ins dialog box, select the iTunes sync add-in.


6. Click OK.

Posted in APPLE, How To's, IPhone, Microsoft, Microsoft Office, Microsoft Outlook0 Comments

iPhone 5 rumor roundup: what to expect from the next iPhone

Cheaper, faster, better camera among likely improvements

The farther into 2011 we get, the closer we come to a new version of the Apple iPhone. Apple has released a new iPhone each year like clockwork — so what can we expect to see in the iPhone 5?

As it always is with rumors, the iPhone 5 has been associated with just about every new technology out there. Here are the things that seem most likely to actually happen:

Summer release date

This is a no brainer because Apple has been quite consistent in releasing a new iPhone around June or July of each year. You can expect with reasonable certainty that Apple will do the same with the iPhone 5 in 2011.

Faster, multi-Core processor

One of the most widely reported and sourced rumors is that Apple is manufacturing a successor to the A4 processor in the iPhone 4 and iPad. The A5 processor will be based on a Cortex A9 design and feature multiple cores. That would mean significant increases in performance and possibly battery life. It would also keep Apple securely in the technology curve as several other manufacturers are introducing dual-core processors into Android smartphones.

Integrated graphics upgrade

Along with a newer, faster processor, the iPhone 5 is rumored to have an upgraded integrated graphics and video processor (also referred to as IGPU). With Apple’s continuing emphasis on media, especially video and apps, this makes sense because a new graphics processor would boost the iPhone 5’s media capabilities. That means better video, game graphics and possibly even HDMI-out to TVs.  Apple’s OpenCL technology would also be able to use the IGPU to do additional tasks when idle.

NFC technology makes iPhone your iWallet

Near-field communication technology would make it possible to pay for goods and services by simply waving your iPhone 5 over a terminal, no cards or checks needed. Multiple sources have cited engineers working on NFC technology for the iPhone 5. Rumors even indicate that iTunes would expand to manage your debit or credit accounts, basically making the iPhone 5 a futuristic wallet.

New antenna, bye-bye deathgrip

Apple took a beating in the Antennagate scandal following the release of the iPhone 4. Holding the iPhone a certain way, dubbed the “deathgrip,” would drastically reduce the signal. It’s no surprise that Apple is rumored to be changing the antenna design, possibly moving it behind the Apple logo on back, in order to alleviate the problem.

Spec bump

As with each iteration of the iPhone, the iPhone 5 specs will likely get a refresh. Aside from the processors mentioned above, this likely means a little more memory, more storage and possibly a slight increase in screen size (evidence points to a 3.7-inch screen instead of 3.5).

Those are the rumors that are either backed up by multiple sources or obvious from Apple’s iPhone record. The following are several other rumors that are much less reliable, for one reason or another.

Better camera, 1080p video recording

This one isn’t unbelievable, but there is little evidence to back this up. The 5 megapixel, 720p video recording rear camera is already pretty impressive, and Apple may see no reason to update it on this version cycle. However, the upgraded graphics processor could certainly handle 1080p video recording, and 8 megapixel 1080p cameras are the standard for new smartphones.

LTE 4G speeds

4G is all the rage, so it seems like an obvious move for Apple, right? They certainly wouldn’t want to be left behind when almost every other manufacturer is aiming to put out a 4G phone soon, would they? Well, it seems like an obvious choice, but several reliable sources have said that Apple isn’t working on LTE compatibility. Instead, the company is said to be including a dual GSM/CMDA chip (3G technology) from Qualcomm for the iPhone 5. This wouldn’t be the first time Apple decided to hold back, either. The original iPhone was only able to download data at 2G, or EDGE, speeds even though AT&T already had a 3G network in place.

A cheaper iPhone?

Several outlets have breathlessly reported on backroom deals Apple has made that would lead to a cheaper iPhone. However, that seems pretty unlikely. The new hardware isn’t going to be that much cheaper, if it is at all, and Apple already has a pretty stable price point for the iPhone. What’s more, carriers already heavily subsidize the iPhone, so even if its retail price dropped, carriers wouldn’t necessarily lower the subsidized price, too.

Verizon and AT&T Simultaneously?

Just because Verizon finally got access to the iPhone 4 doesn’t mean they have rights to the iPhone 5. AT&T had a longstanding exclusive deal with Apple, and it’s quite possible they might be able to negotiate another exclusivity period for the iPhone 5, even if it’s only a few months to give AT&T a head start. On the other hand, Verizon will be actively lobbying for the same opportunity, and it’s in Apple’s best interest to have the iPhone on as many networks as possible.

Posted in APPLE, AT&T, Cell Phones, Hardware, IPhone, Verizon Wireless, Wireless Carriers0 Comments

iPhone 4 comparison: Verizon vs. AT&T

We’ve managed to get a hands-on with the new Verizon iPhone. The big questions are: What’s the same? What’s different? While only thorough testing will tell us variations in call and data performance, here’s what we know today:

1. The dimensions are the same
There was fear that the CDMA iPhone would be thicker, but we have confirmation that the thickness and other measurements — including weight — are identical.

2. Antennas are slightly different
Though the bottom antenna gaps — which on the AT&T iPhone 4 can be grasped to recreate the “grip of death” known to reduce reception and occasionally drop calls — are still in the same place, the top antenna gap is moved. Instead of being located up next to the headphone jack, it is located on the side, above the mute switch.

Though this doesn’t necessarily correspond to any difference in performance, it did cause the switch and volume buttons to drop down “ever so slightly,” says Rivera. Our friend Rosa at Gizmodo points out that this hard-to-notice button shift could affect case makers, and might even throw off the iPhone 4 “bumper” that saved many a dropped call.

3. No SIM slot
Anyone familiar with the CDMA phones from Verizon and Sprint knows there’s no SIM card slot. Therefore, it’s no surprise that there’s none found on the first CDMA iPhone. (If this were a Verizon LTE 4G phone, or a CDMA/GSM world phone, there would be a SIM slot, however.)

4. “Internet tethering” vs. “personal hotspot”
While both phones can be used — at extra service cost — to provide Internet access to your computer, only Verizon’s is offering a personal hotspot, enabling not one computer but up to five devices to access the phone’s Internet connection, via Wi-Fi.

5. No simultaneous data and voice
Something we assumed before that was confirmed today was that the first Verizon iPhone would not allow for simultaneous voice and data connections. This means that while a call is engaged, you’ll be able to access Contacts and apps, but no app or services that requires Internet access will function properly.

If some of these differences sound a bit subtle, they are. After a thorough going over, we’re convinced that Apple did its best to make these phones all but indistinguishable.

Posted in APPLE, AT&T, Cell Phones, IPhone, Smart Phones, Verizon Wireless, Wireless Carriers0 Comments

Who should buy the Verizon iPhone – and who shouldn’t

So, the truth is out: The Verizon iPhone is a better “phone” than the one so many have been using for years on AT&T. Time to buy it, right? Not necessarily. While many Verizon customers and people yearning to switch to Verizon should indeed get on board, you might want to hold off.

Who shouldn’t buy it:

Early adopters
Perhaps the biggest reason for anyone not to buy the Verizon iPhone right now is that it’s extremely likely that a new iPhone will come to Verizon as early as June. Most buzz indicates that the iPhone 5 would either come in Verizon and AT&T flavors, or have a super cell-phone chip that lets it run on both networks. If you consider yourself an Apple fan and an early adopter, you probably already have an iPhone 4 from AT&T, so a Verizon iPhone 4 would actually feel like a bit of a letdown. So suffer through another four months with those “Can you hear me? Hey, are you there? Hello?” calls, and your waiting will be rewarded — probably.

Speed freaks
Verizon’s iPhone 4 is being hailed for its call quality, but it’s a simple technological fact that Verizon’s 3G network is slower than AT&T’s. (More reliable, say many, and I’d agree, but still, it’s slower.) That might not matter for most messing around with the iPhone — loading maps and getting e-mail should be about the same, with possibly fewer connectivity problems to hold you up. But if you plan to tether your phone to your laptop — and pay $20 extra every month for that privilege — doesn’t it just make sense to do it with a faster phone?

Given the fact that by mid-year, Verizon will be selling four smart phones that run on its ridiculously fast LTE 4G network, most tech industry watchers are now hoping that Apple’s iPhone 5 will be the fifth.

Business travelers
There are two key reasons why business travelers, who live and die by their mobile phones, would want to wait on the Verizon iPhone. First, it’s not a world phone. Unlike some BlackBerry and Droid models sold by Verizon, this one can’t roam overseas on GSM networks. The AT&T iPhone already runs on America’s GSM network, so roaming with it is easy (if expensive). The next Verizon iPhone may very well think globally.

The other reason is that on Verizon’s iPhone 4, you can’t talk and work at the same time. If you are tethered to your laptop and a call comes in, the data connection drops. If you are on a call and want to check something on the Web, you just can’t. Most of us won’t have a problem with this most of the time, but for people who use a single phone as a universal connection to the outside world, it’s definitely an issue.

Penny pinchers
The Verizon iPhone isn’t going to drop in price. Apple tends to sell out their high-end models, and “discount” their lower-end models only after they’re essentially obsolete. So although you might be able to buy an AT&T-ready iPhone on the cheap on eBay, you’re going to be paying full price up front for an iPhone at Verizon for many months to come. Verizon has a phone trade-in offer, but as the largest credit goes to those who paid full price for an AT&T iPhone 4 only a few months ago, this is mainly a way to help people get out of their AT&T contracts.

But regardless of the phone you choose, Verizon itself isn’t really the carrier for penny pinchers. If you compare 450-minute smart phone plans with mobile data and unlimited texts, Verizon comes in the highest at $90 per month. T-Mobile and Sprint give you more or less the same plan for $80, with other monetary perks, too. Verizon may be reliable, but you pay for that reliability.

Who should buy it:

Everybody else who wants one
There are a lot of great phones in Verizon’s lineup right now, but there are millions of Verizon subscribers who have waited for an iPhone, and probably quite a few AT&T subscribers who have held off on upgrading so that they can jump ship. I have outlined all of the reasons why you wouldn’t want to take the plunge right now, but if you want the coolness and rich functionality of an iPhone — and all that comes with it, from iTunes and Apple TV to the most diverse assortment of docks, cases and car kits — on a network you prefer, then maybe it is time.

If you don’t care about super fast download speeds, if you don’t care about the Next Great Thingamajig, and if you rarely cross the county line, let alone national borders, then follow your instinct and go for it.

Posted in Cell Phones, IPhone, Smart Phones, Verizon Wireless, Wireless Carriers0 Comments

Verizon and Iphone: Is this true or just another rumor?

After years of rumors, the day is coming where Verizon wireless will support the  Iphone. The day this will happen is February 11 2011. This information was given to me by the Verizon store in Altamonte Springs Florida a few weeks ago. A few days later this information was all over television news and radio media. “I didn’t believe it until I saw it all over major news outlets”.

Apple has sold more than 70 million iPhones since the device’s launch in 2007 which is on AT&T’s network.

The exclusive contract between AT&T and Apple has come at a hefty price. Customers all over Central Florida and the United States have complained about the poor service from AT&T’s wireless network.

The big question is:

Will Verizon’s wireless network outshine AT&T’s wireless network?
Verizon and AT&T have been spending billions of dollars to build their network to capacity and consumers will find out pretty soon.

Will the iPhone support Verizon’s LTE 4G network, or its CDMA 3G network?

Verizon’s new 4G network is just starting its rollout. If the iPhone has to rely on the older CDMA network that is what I call the old school network that I used with my Palm TREO WX that carries some significant drawbacks. Most noticeable: Verizon customers will NOT be able to chat on the Iphone and surf the Web simultaneously, as they can on AT&T’s network.

Will Verizon let iPhone customer’s sign up for the unlimited data plan?

Back in June 2010, AT&T announced new 3G pricing plans that made iPhone and iPad bills less expensive for most customers, but also ended the carrier’s unlimited data option. New buyers can pay either $15 for 200 MB a month or $25 for 2 GB, replacing the carrier’s previous $30 all-you-can-download plan.

Verizon currently offers its smart phone customers unlimited data for $30 a month. Will it extend that plan to the iPhone? YES according to the Verizon store in Altamonte Springs Florida but don’t hold your breath because I have heard the Iphone rumors in that store for many years now.

When will the Verizon iPhone be available to customers?
02 11 2011 is the magic day according to Verizon wireless in Altamonte Springs and Orlando.

How much will the Verizon iPhone cost? And will the company offer any incentives to AT&T iPhone customers?

With a two-year AT&T contract, the iPhone 4 costs $199 for a 16 GB device and $299 for the 32 GB version. Verizon’s pricing is expected to be the same. Price as AT&T for Iphones.

With such a high demand product, Verizon probably won’t feel the need to offer any incentives for AT&T customers looking to switch over. Those who make the jump will have to pay a $325 penalty for termination-of-contract, and they could be subject to other fees.

Will a Verizon iPhone kill AT&T?

The many friends I have spoken to in the Information Technology field in the greater Orlando area and in Philadelphia Pennsylvania and Berkley California have told me they believe so, but many industry analysts say no. The company has locked in millions of customers who upgraded over the past few months.

Furthermore, while lots of customers complain about AT&T, relatively few are likely to follow through with the hassle of switching. Yankee Group estimates that 2.5 million AT&T iPhone customers will defect to Verizon in 2011 which represents just 3% of AT&T’s base of 93 million customers.

From my personal experiences I feel AT&T has much more to offer.
Verizon and AT&T prices are the same in terms of what you get per month for your money.
The only real world difference is AT&T offers rollover minutes and Verizon does not and has no plans to.

Do you want video chat capability?
Do you want to enjoy roll over minutes? IE to keep the minutes you paid for and didn’t use.

If you answered yes to either of those two questions then AT&T is my recommendation because you will NOT get either of those two features with Verizon Wireless.

Posted in IPhone, News, Smart Phones, Verizon Wireless, Wireless Carriers0 Comments